Create topic
Login

Knowledge base overview
Getting StartedGeneral information2 Guides & tutorials3
Analytics & ReportingAnalytics2 Reporting3
Platform & IntegrationsIntegrations3
Community
Ask the communityGeneral Q&A0 Company announcements0
HubOAuth1
Learn & ShareShow & Tell0
ProductsCC11

Create topic
Login

Find answers to your questions
Stay up to date on the latest topics
Ask questions and help others

Ask your question

Hey

What's up

70 Topics
11 Replies
10,256 Members

Dynamic content widget

Gainsight CC: Two Claude Skills to Assist with AEO

🌐 Two tools for analyzing your community data with AI (a starting point)If you've been following our AEO Unplugged series, you know we've been thinkin...

S

Forum|Forum|1 month ago

61

Getting Error while executing Get User id API

Hello All, I am using https://api2-us-west-2.insided.com/user/{field}/{value} this api from third party tool to get user ID of the user so when I am...

A

Forum|Forum|1 month ago

93

403 "Access Denied" Error when subscribing to webhook

Hello, I am trying to subscribe a URL (from Zapier) to the groups.MemberJoined webhook event according to the documentation here and am receiving an e...

A

Forum|Forum|1 month ago

61

Error when moderating topic from overview in control

Hi,We created a role for employees that would only give the “Forum moderation” permission so they can access the content tab in control. When clicking...

A

Forum|Forum|1 month ago

70

How to Set Up Skilljar Federated Search

Using our federated search integration with Skilljar allows your community members to simultaneously search through your community content AND your sk...

B

Forum|Forum|1 month ago

00

Quick links

Communities

Start discussions, ask questions, get answers

Knowledge base

Read product guides and how-to's

Ideas (customers only)

Submit ideas and suggestions to our team

Product updates

Read the latest news from our product team

Events

Explore and RSVP for upcoming events

Groups

Connect with like-minded professionals

Events calendar

Ask questions, get answers and engage with your peers

Recent activity
Help others
Categories

S

sabhishekhNew Participant

CC

Gainsight CC: Two Claude Skills to Assist with AEO

🌐 Two tools for analyzing your community data with AI (a starting point)If you've been following our AEO Unplugged series, you know we've been thinking about how community content gets picked up by AI tools like ChatGPT, Perplexity, and Claude. A few

A_JadhaoNew Participant

CC

Getting Error while executing Get User id API

Hello All, I am using https://api2-us-west-2.insided.com/user/{field}/{value} this api from third party tool to get user ID of the user so when I am trying to execute it then it is giving me internal error. Attached is the screenshot of the same.Ple

A_JadhaoNew Participant

CC

403 "Access Denied" Error when subscribing to webhook

Hello, I am trying to subscribe a URL (from Zapier) to the groups.MemberJoined webhook event according to the documentation here and am receiving an error message. I’m making a POST call to https://api2-us-west-2.insided.com/v2/webhooks/group.MemberJ

A_JadhaoNew Participant

OAuth

Error when moderating topic from overview in control

Hi,We created a role for employees that would only give the “Forum moderation” permission so they can access the content tab in control. When clicking a topic in the overview list they see the error message “Something went wrong, please try again” if

bpradhanEmployee

How to Set Up Skilljar Federated Search

Using our federated search integration with Skilljar allows your community members to simultaneously search through your community content AND your skilljar courses. Providing all valuable information in a single place.This guide will walk you throug

sabhishekhNew Participant

CC

Looking for folks who have integrated their community with Jira or Litmus

Hello Community Experts, We would like to integrate with our Jira tool and also our Litmus training tool. Would really like to chat with folks who have gone through the configuration process. Jira- although there is a GS integration tool this is a pr

sabhishekhNew Participant

CC

Has anyone else opened up parts of their private community to the public?

Hi! My team is looking at making select pages in our customer community publicly viewable. These include user profiles, homepage, certain discussions, and events, all of which previously lived behind a login. The goal is more discoverability, showcas

sabhishekhNew Participant

CC

CC Newsletter March 2026

Customer Communities March 2026 This month we're bringing you better ways to understand your community and put reporting on autopilot — plus the usual dose of community highlights and events worth your time. Less guesswork, more insight.Let’s dive in

naguptaNew Participant

Reporting

Engagement Dashboard

This article helps admins understand the KPI widgets and reports under the Engagement dashboard.Overview Global Filters Access and Manage the Engagement Dashboard Understand the Key Performance Indicators How User Assignments Impact Company Engageme

sabhishekhNew Participant

CC

Real World Examples of the Salesforce + Gainsight Community Integration

Hello fellow Gainsight community members,My team and I are currently starting the process of adding the Salesforce Integration into our community in order to get extra details about each user on both GS and SF.I’ve been reading about this integration

A_JadhaoNew Participant

OAuth

Error when moderating topic from overview in control

Hi,We created a role for employees that would only give the “Forum moderation” permission so they can access the content tab in control. When clicking a topic in the overview list they see the error message “Something went wrong, please try again” if

70

A

1 month ago