Looking for folks who have integrated their community with Jira or Litmus

Hello Community Experts, 

We would like to integrate with our Jira tool and also our Litmus training tool. 

Would really like to chat with folks who have gone through the configuration process. 

• Jira- although there is a GS integration tool this is a pretty complex integration considering all of the  customization from most companies to adapt to their internal needs. 
• Litmus- there isn’t an OOTB integration at this time so would like to understand the level of work required for other teams to implement. 

Thank you for looking, Sara 



 

I’ve connected some Zapier automations between CC and Jira.

• Creating Jira tickets from Idea posts
• Updating Idea statuses based on Jira status change

Doing things with CC and Zapier is easy to manage (some pre-built actions, but working with the API is pretty straightforward). But I find working with Jira and Zapier to be a lot more complicated (although not impossible). 

If you organization has another automation tool (Workato, Automation Anywhere, etc), those should be just as effective as Zapier; you’re really just working via the API for each using a robust set of automation and transformation tools from Zapier. There’s nothing about connecting these two systems that requires Zapier. That said, I’m about as much of a Zapier fan as anyone can be: I have found it easy to learn, incredibly powerful, and a significant driver of my success extending and automating elements of my community.