CUSTOMER COMMUNITIES| Watch Now: Spring 2026 Product Showcase

Gainsight CC is off to a great start in 2026. Since January 1, we've shipped more than 10 product enhancements, and we can't wait to share what's coming soon: admin improvements, AI features, and new customization options!

In our Spring 2026 Product Showcase, join ​@soniamoaiery, Director of Product Marketing, and Katie Cronin, Product Marketing Manager, as they introduce the newest features on Customer Communities' roadmap:

• Developer Studio: Customize your community with git-enabled development, chat-to-code capabilities, and seamless reusability
• Group Moderator: Empower community members to manage groups on behalf of your team
• AI Answers: Provide users the information and resources they need through search and agentic replies to questions
• AI Personalization: Tailor the experience of each community users to encourage participation & adoption

Plus, get a look at how Gainsight is deepening investments across its products—including tighter connections between Gainsight Customer Communities and Skilljar to power a more unified, digital-led customer experience.

Your feedback shaped this roadmap, please keep it coming! Let us know what you liked with this quick survey, and what to build next. 🚀