What is roadmap 2021

Here is a summary of the 2021 roadmap highlights based on available information:

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Gainsight 2021 Roadmap Overview

• Live Chat Integration: Integration of KC Bot with Intercom Chat was planned for the PX 2021 roadmap (H2).
• Dashboard Enhancements: Resizing custom dashboard widgets was on the H1 2021 roadmap for PX.
• KC Bot Widget Improvements: Rendering content improvements for the KC Bot widget were considered for the 2021 roadmap.
• Product Experience (PX) Focus: The roadmap included features to enhance analytics, user engagement, and integrations.
• Community Engagement: Regular webinars and community events were held to share roadmap updates and gather feedback.

For a more detailed and complete roadmap, you can refer to the official community posts and register for roadmap webinars:

• KC Bot Intercom Integration (PX 2021 Roadmap)
• Dashboard Analytics Roadmap
• KC Bot Widget Improvements

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For the most comprehensive and up-to-date roadmap, please refer to the official Gainsight community and event pages.

Related links:

• KC Bot Intercom Integration (PX 2021 Roadmap)
• Dashboard Analytics Roadmap
• KC Bot Widget Improvements