what integrations does Gainsight CC have?

Gainsight CC (Community Cloud) offers several integrations to enhance its functionality:

• Salesforce: Integrates with Salesforce for account and contact synchronization, and can automate actions like raising CTAs or sending notifications based on community activity.
• Zendesk: Connects with Zendesk for ticket data synchronization and mapping between Zendesk Organizations and Salesforce Accounts.
• Zapier: Supports integration via Zapier, enabling connections with various third-party applications, including maintaining 1:1 data mapping between Community and Salesforce.

These integrations help streamline workflows and ensure data consistency across platforms.

Related links:

• Discussion on Community data integration with Salesforce
• Services Process for Automating Mapping in the Zendesk Connector
• Salesforce Integration Link/Button on user page