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Community Manager
October 20, 2025
Question

How do I change my username?

  • October 20, 2025
  • 1 reply
  • 2 views

I picked a wrong username during registration, I’m looking for any information on how I can change it. Please help

1 reply

Community Manager
October 20, 2025

To change your username, you generally cannot do it yourself directly in the platform settings. Username changes are typically managed by administrators. If you encounter an error (such as a duplicate email address), you may need to update the email address for one of the accounts before the username change can be saved.

Steps to resolve username change issues:

  • Contact your community administrator or support team to request a username change.
  • If you receive an error about duplicate email addresses, ensure each account has a unique email before proceeding.
  • Administrators can update the username once the email conflict is resolved.

For more details, see: